RETURNS: We will accept returns of unused product for refund if notified within 7 days of receipt. We will accept returns for exchange of unused product within 14 days of receipt. Notification must be received in advance of your return by calling 215-788-2014 or e-mail firstname.lastname@example.org. We must receive the product back within 10 days of notification of intent to return. All items MUST be returned in the same condition as received, this means no tags removed or damage to special packaging such as collectible boxes, with valid receipt. There are NO RETURNS of light bulbs, books, videos or computer software.
SHIPPING CHARGES: Domestic Ground Shipping (Continental USA only) charges will be based upon your total order. We ship via USPS in the Continental United States. We reserve the right to ship multiple orders, when necessary.
SHIPPING TO CANADA: Orders to Canada will be billed at the actual cost charged by the United States Post Office (plus a $10.00 service fee). We cannot estimate the exact charges ahead of time since each order varies in weight and size. Please call 215-788-2014 to determine your shipping fees. We will charge your account at the time of your order with the USPS fee and when your order is shipped we will charge your account again, with the difference due.